Qantas Flight Change Policy: How to Easily Modify Your Booking?

image of Qantas Flight Change Policy

Last updated on Dec 2nd, 2024 by Neha Sharma

Travel plans don’t always go as expected, and if you’re flying with Qantas Airways, you might need to adjust your booking. Fortunately, Qantas offers a flexible flight change policy that caters to various needs. Whether you want to reschedule your flight, update passenger details, or make other changes, Qantas has options available. Here’s a detailed guide to understanding Qantas’ flight change policy.

How to Change a Qantas Flight On Website

  1. Log in to Your Qantas Account: Visit the Qantas website and log in using your email or Frequent Flyer credentials.
  2. Access Your Booking: Go to the “Manage Booking” section and enter your booking reference and last name if not already logged in.
  3. Select the Flight to Change: Locate your current booking and click on the flight you wish to modify.
  4. Choose New Flight Details: Select your new travel dates or times from the available options displayed.
  5. Review Changes: Check the fare differences, change fees, & new flight details to confirm they suit your preferences.
  6. Make Payment (if needed): Complete the payment for any additional costs associated with the change.
  7. Confirm Your Change: After successful payment, you’ll receive an updated itinerary via email with your new flight details. 

How to Change a Qantas Flight On an App 

  1. Launch the Qantas app on your mobile device. Ensure you’re logged into your Qantas Frequent Flyer account.
  2. Tap on the My Bookings section to view your upcoming flights.
  3. Find the flight you want to modify and select the option to manage or change your booking.
  4. Browse available flight options and select your preferred new date or time.
  5. Pay for any additional charges directly through the app’s secure payment gateway. 
  6. Once the changes are confirmed, your updated itinerary will be available in the app and sent to your registered email.

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Fees for Changing Qantas Flights

Qantas may charge a flight change fee depending on your fare type and the changes you want to make.

  • Flexible Fares: Typically, these fares allow free changes.
  • Saver Fares: Changes may incur a Qantas ticket change fee, which varies based on your route and fare type.
  • Sale Fares: These are often non-changeable or come with higher fees.

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Name Changes on Qantas Tickets

Qantas permits minor corrections to passenger names on tickets, such as fixing typos. However, a complete name change on a Qantas ticket is usually not allowed unless required by law (e.g., due to marriage). To request a name change, contact Qantas Customer Service or their contact number for guidance.
For Qantas Frequent Flyer name changes, you can update your profile details online. 

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Tips for Avoiding High Change Fees

  • Book flexible fares if your travel plans are uncertain.
  • Make changes as soon as possible to minimize potential fees.
  • Utilize any flight credit you have with Qantas to offset costs.

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Changes to Qantas Frequent Flyer Program

Recently, Qantas made updates to its Frequent Flyer program, including adjustments to points earning and redemption rates. If you’re a member, it’s worth checking how these changes might impact your travel plans.

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Changing your Flight By Phone or in Person 

Phone Support: If you prefer assistance over the phone, Qantas offers dedicated customer support to help with flight changes. Simply call their support line, provide your booking details, and request the changes you need. Be prepared for possible wait times during peak hours.

At the Airport: You can also change your flight directly at the Qantas service desk at the airport. Bring your booking reference and ID, and a staff member will assist you with the modification. Keep in mind that any fare differences or change fees will need to be settled at the time of the change.

Conclusion

Qantas’ flight change policy is designed to provide flexibility while ensuring fair rules for all passengers. Whether you’re rescheduling a flight or updating passenger details, understanding the airline’s policies can save you time and money. For any concerns, contact Qantas Customer Service or check their website for the most accurate information.

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Frequently Asked Questions

Q: How to Change Flights with Qantas?

A: You can change flights online through the Manage Booking section on the Qantas website. Alternatively, call their customer service team for support.

Q: Can I Change My Flight with Qantas?

A: Yes, Qantas allows flight changes depending on the fare type. Check the fare conditions for your ticket to determine the applicable fees.

Q: How Much Does a Qantas Flight Change Cost?

A: The cost varies. Flexible fares might not have a fee, while other fares could incur charges. Refer to your ticket terms for specifics.

Q: How Do I Contact Qantas Online?

A: You can reach Qantas through their official website or the Qantas app, which provides live chat and other support options.

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About Neha | View Posts

Neha Sharma, a passionate travel blogger, captures the beauty of the world through her words. With her adventurous spirit and a keen eye for detail, Neha takes her readers on mesmerizing journeys to exotic destinations. Her vivid descriptions and insightful tips make her the go-to guide for wanderlust seekers. Join Neha as she explores the globe, sharing her love for travel and inspiring others to go on their unforgettable adventures.

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