my wife book the tickets to india but due to her health problem she cancelled the tickets .... we book in december and camcelled after 5 days .... we have paid 4000 dollars but still waiting the refund .... we talk to the air india customer care and via email as well ... and we get the reply as they have issued the refund same day i mean in december but .when we talk to the myticketsindia staff they are making excuses if any proof need happy to send anyone ....

Divya Rana has done an extremely marvellous job with 5 stars customer service. A very professional employee who understands customer needs. She offered us few options to choose from and provided us the best.

I recommend this service. All the best.

Thanks
Amrit

Unsatisfactory Experience – Extremely Disappointed After Booking

Initially, the service from this company was helpful during the booking process. However, once the tickets were confirmed and my mother flew to Australia, the level of support significantly declined.

The return flight was delayed by 12 hours by the airline, which I understand is outside the company’s control. However, what’s unacceptable is the complete lack of assistance or even willingness to advocate for basic passenger rights. Despite my mother being a medical patient, they refused to help request a rest area or any form of support during her 12-hour layover at Kuala Lumpur airport.

Every time we reached out, we were told, “Speak to the airline – we can’t do anything.” If that’s the extent of the service, one seriously has to wonder: why go through you at all?

There’s no sense of responsibility or customer care once the tickets are sold. It’s truly disappointing and disheartening, especially when dealing with vulnerable passengers. I will strongly reconsider using this service again in the future.

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Excellent Service!
Divya was incredibly helpful in booking my airline ticket. She made the whole process smooth and hassle-free, ensuring everything was done quickly and correctly. Highly recommend her for any travel needs. Thank you, Divya!

I am very happy with the service I received from Harleen . She is very friendly and helpful, great work tanks.

I had a smooth and hassle-free experience booking my flight, thanks to Representative Harleen. She was professional, efficient, and made the entire process seamless. Everything was handled quickly, and I appreciated her friendly and helpful attitude. Great service!

Hi, I totally recommend mytickettoindia. They provide 24 hours service and very customer service oriented.

With my trip, Chaitanya was the one who helped out. He is very easy to deal with. Also, he gives importance to customer needs and requests and is always prompt on calling back, answering necessary questions etc.

Harleen, from mytickets Melbourne office has been extremely helpful throughout the entire ticketing process. She has helped us through the planning, giving us the best price , best available offer. She has been very responsive whenever we have had queries /clarifications and always there to provide her best support possible. Thank you so much Harleen for all the support provided.

Excellent Customer service. Siddarth Tomar assisted me for getting the tickets to India smoothly. Competetive price and can't be compared to online price. Online prices were surprisingly high. Siddarth assisted me in getting the best price for the travel even at the last moment. Polite and customer friendly team. Keep up your good work Siddarth!!:) You have excelled in winning our hearts.

my wife book the tickets to india but due to her health problem she cancelled the tickets .... we book in december and camcelled after 5 days .... we have paid 4000 dollars but still waiting the refund .... we talk to the air india customer care and via email as well ... and we get the reply as they have issued the refund same day i mean in december but .when we talk to the myticketsindia staff they are making excuses if any proof need happy to send anyone ....